About Us:
Position Purpose:
The Inside Sales Executive (ISE) will be responsible for driving new customer acquisition growth & retention within the Independents / SQ marketplace. Core responsibilities will be to drive an increase in customer sales revenue by the identification of profitable revenue growth opportunities to meet targets. This will include both proactively and reactively targeting new customers across a range of vertical sectors. New customer acquisition activities will be focused on selling Stericycle services to new customers.
New customer channels will be sourced via a number of channels including lost customers, marketing led generated opportunities, inbound contracts and referrals.
Manage new business acquisition by making and taking new client communications, either by phone or email, to facilitate net new account growth. Dealing with inbound warm leads and where required, making outbound calls to follow up on campaigns. Uses the defined pricing and policies of Stericycle to ensure all new customers are secured efficiently and in line with customer expectations.
Works closely with immediate local, and LQ sales colleagues, sales and marketing leadership teams, as well as regional Operations, Client Services, IT, and other team members to enhance the service offering available to new and existing customers
Use Priority and other company defined IT systems to effectively manage pipelines, report activity, track sales, send contracts to clients, book appointments and communicate both internally and externally in a professional manner. All records managed correctly in Priority with information inputted accurately.
Attend internal meetings and trainings fully prepared with relevant current data on market opportunities, promoting a positive and professional Sales attitude in the office and on calls to ensure the high standards required by Stericycle for customer service, security, and environmental consciousness are maintained.
Follow the Stericycle MedWaste policies for team members, especially but not limited to the Commercial DOA, Pricing book, Tender and bidding processes and standard codes of Ethics and Health and Safety that ensure Stericycle is a great place to work for all team members.
Carry out market research and maintain knowledgeable about the clinical waste market in the defined territory, including awareness of competitor activity and new legislation, sharing with your team members and sales leadership teams as appropriate.
Education:
Experience (North America & LATAM):
Experience (EMEAA):
Ability to demonstrate the use of basic sales skills especially but not limited to – listening, questioning, summarizing, providing, negotiating.
Industry relevant sales experience is not essential.
Demonstrable track record of driving sales growth in a tele sales new business or territory management role.
Skilled in building and leveraging relationships over the phone.
Understands and uses good account management, communication, problem solving, negotiation and interpersonal skills.
Demonstrates the ability to work in a matrix environment working closely with Sales colleagues, as well as operations, marketing, finance, bid team and safety and compliance to achieve the business’s goals.
Able to understand Sales related IT systems and use them effectively to manage pipelines and sales activity.
Certifications and/or Licenses:
Benefits:
Disclaimer:
The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.
